Paula Vennells Addresses Horizon IT Scandal: Apology and Reflections from the Former Post Office CEO
Former Post Office CEO Paula Vennells has issued an apology to the victims of the Horizon IT scandal, admitting she was 'too trusting' and unaware of the system's faults. Vennells, who joined the Post Office in 2007, claimed there was no corporate memory of the system's defects at that time and regrets not being better informed. She acknowledged the importance of both institutional and individual responsibilities in large organizations.
